Surrey Hill Medical Centre: Service , Location & Booking

Surrey Hills Medical Centre at 174 Union Road is a long-standing fixture of Melbourne’s eastern suburbs, but its independent practitioner model and mix of online and phone booking make it less straightforward than a typical bulk-billing clinic. This overview covers its services, booking options, and what sets it apart for local families.

Address: 174 Union Road, Surrey Hills VIC 3127 ·
Phone: 03 9836 1366 ·
Email: shmc@shmc.com.au ·
Accreditation: Fully accredited practice

Seven key details, one pattern: this practice covers the essentials of primary care with a mix of on-site and online access.

What services does Surrey Hills Medical Centre offer?

General practice (family medicine)

• The practice offers family medicine, covering routine check-ups, chronic disease management, and acute care. (Surrey Hills Medical Centre home (practice website))
• Independent practitioners operate within the accredited practice, giving patients choice of doctor. (Healthdirect (government health directory))

This means you can see the same GP over time, which many patients prefer for continuity. The practice does not lock you into a single provider—you choose when you book.

Women’s health

• Cervical screening and other women’s health services are available, with both female and male GPs on staff. (Cancer Council Victoria (cervical screening provider directory))

Cancer Council Victoria lists the practice as a general practice offering cervical screening, confirming that women’s health is part of the core offering.

Skin checks

• Skin cancer checks are listed among the practice’s services. (Surrey Hills Medical Centre home)

Australia has one of the highest skin cancer rates in the world, so having a local centre that performs skin checks is a practical advantage for Surrey Hills residents.

Travel medicine and vaccinations

• Travel vaccinations are available, helping patients prepare for overseas trips. (HotDoc booking page (lists travel medicine))

Whether you need hepatitis A boosters or yellow fever certificates, you can get them here without visiting a separate travel clinic.

Child health

• The centre provides child health services, including vaccinations and developmental checks. (Surrey Hills Medical Centre home)

Parents can rely on the same practice for family-wide care, from their toddler’s immunisations to their own annual check-up.

The implication: whether you need a routine check-up or travel jabs, you can handle it all under one roof—provided your preferred doctor is available.

How can I contact Surrey Hills Medical Centre?

Phone and email

• Phone: 03 9836 1366. (Surrey Hills Medical Centre contact)
• Fax: 03 9836 2137. (Surrey Hills Medical Centre contact)
• Email: reception@shmc.com.au. (Surrey Hills Medical Centre contact)

Reception is the main point of contact for appointments and inquiries. The practice asks you to call directly if a test result is positive so they can prepare for your visit. (Surrey Hills Medical Centre home (warning about positive results))

Online booking via Hotdoc

• You can book appointments online through the HotDoc platform. (HotDoc (Surrey Hills Medical Centre page))

HotDoc shows real-time availability, letting you choose a time slot without a phone call. This is especially handy for busy weekday mornings.

Address and directions

• 174 Union Road, Surrey Hills VIC 3127. (Surrey Hills Medical Centre contact)
• Waze also confirms the location and notes onsite parking and credit card acceptance. (Waze (navigation app))

The practice sits on a main road with street parking and is close to bus routes.

The pattern: multiple contact methods give you flexibility, but the phone remains the default for urgent or complex bookings.

Where is Surrey Hills Medical Centre located?

Location in Surrey Hills, Victoria

• The centre is at 174 Union Road, Surrey Hills VIC 3127, in Melbourne’s eastern suburbs. (Surrey Hills Medical Centre contact)

Union Road is a main thoroughfare, making the practice easy to find but also subject to peak‑hour traffic.

Nearby landmarks and public transport

• Surrey Hills is close to Mont Albert and Box Hill. The closest train station is Surrey Hills Station on the Lilydale/Belgrave line. (Cancer Council Victoria (practice listing))

Several bus routes run along Union Road, including the 284 and 285.

Parking availability

• There is street parking on Union Road and surrounding side streets. (Waze (venue details))

Parking is generally available but can be tight during peak hours.

The takeaway: the location is central to Surrey Hills and well served by public transport, but drivers should plan for limited street parking.

Is Surrey Hills a wealthy suburb?

Demographics and housing prices

• Surrey Hills is generally considered a middle-to-upper income suburb within Melbourne’s eastern suburbs. (Surrey Hills Medical Centre (local knowledge base))

No official median price is published by the practice, but local real estate marketing consistently places the suburb above the Melbourne average.

Comparison with surrounding suburbs

• Neighbouring suburbs like Mont Albert and Balwyn are also middle-to-upper income areas. The practice serves a family‑oriented, well‑educated demographic.

Impact on medical centre clientele

• The practice likely sees a mix of families, professionals, and retirees. Higher local income levels may mean less reliance on bulk billing, though the practice’s billing policy is not publicly detailed.

The implication: if you live in Surrey Hills, the medical centre is well placed to serve a broad patient base, but you should verify billing terms before your first visit.

What pathology services are available at Surrey Hills Medical Centre?

On-site pathology collection

• St Vincent’s Pathology operates a collection centre inside the medical centre. (Cancer Council Victoria (pathology service listing))

You can have blood tests, urine samples, and other routine pathology taken without a separate trip to a lab.

Referral process

• Your GP will issue a pathology referral form. You then take it downstairs (or to the collection area) during operating hours. No appointment is needed for the collection itself. (Cancer Council Victoria (booking note))

Benefits of on-site pathology

• Having both consultation and collection in one location saves time and reduces the chance of lost referrals.

The trade-off: the collection centre operates at set hours, so if you need an early morning or Saturday pathology, you may need to use an external lab.

Confirmed facts

• Address: 174 Union Road, Surrey Hills VIC 3127 (SHMC Contact)
• Phone: 03 9836 1366 (SHMC Contact)
• Practice is fully accredited (Healthdirect)
• Online booking via Hotdoc available (HotDoc)
• On-site pathology from St Vincent’s Pathology (Cancer Council Victoria)
• General practice services include women’s health, skin checks, travel medicine, child health (SHMC Home)

What’s unclear

• Exact number of doctors currently practicing
• After-hours care availability
• Average wait time for appointments
• Whether bulk billing applies to all services
• Full fee schedule (gap amounts for non‑bulk‑billed visits)
• Exact opening hours not publicly listed
• Telehealth availability not confirmed for all appointment types

“If a test result is positive, please call 9836 1366 so reception can prepare for your visit.”

Surrey Hills Medical Centre (home page warning about test results)

“Contact the practice to make a booking.”

Cancer Council Victoria (cervical screening provider listing)

For residents of Surrey Hills and the surrounding eastern suburbs, the choice is clear: Surrey Hills Medical Centre offers a solid, accredited option for primary care, but you’ll want to confirm specific services like bulk billing or after‑hours availability before you go. The practice’s independent‑practitioner model gives you flexibility, yet the lack of published fees and wait times means a phone call is still your best first step.

Frequently asked questions